Category Archives: Uncategorized

#SMsecrets: How to get what you want with Social Media

2 useful presentations on the topic and some valuable insights from the event for start ups Last night I attended a social media event in Antwerp, Belgium for start ups companies and how they can harness social media to help

#SMsecrets: How to get what you want with Social Media

2 useful presentations on the topic and some valuable insights from the event for start ups Last night I attended a social media event in Antwerp, Belgium for start ups companies and how they can harness social media to help

Customer Care 2.0 is here, make sure you use it

Tweet Call Customer Support? Not anymore, tweet your problem and they will call you… or at least they should Some companies really have lousy support and the problem can be essentially frustrating if regards your internet connection. I mean this is something

Customer Care 2.0 is here, make sure you use it

Tweet Call Customer Support? Not anymore, tweet your problem and they will call you… or at least they should Some companies really have lousy support and the problem can be essentially frustrating if regards your internet connection. I mean this is something

TED Talk: Social Media and the End of Gender

Tweet Media and advertising companies still use the same old demographics to understand audiences, but they’re becoming increasingly harder to track online, says media researcher Johanna Blakley. As social media outgrows traditional media, and women users outnumber men, Blakley explains

TED Talk: Social Media and the End of Gender

Tweet Media and advertising companies still use the same old demographics to understand audiences, but they’re becoming increasingly harder to track online, says media researcher Johanna Blakley. As social media outgrows traditional media, and women users outnumber men, Blakley explains

Revolution 2.0 and the emergence of a new genre: Vlog

Tweet We live in interesting times in deed.  While many of us are comfortably sitting and watching violent riots in the Middle East from the safe place in front of a lap top/mobile/tablet, some people are really there, physically present,

Revolution 2.0 and the emergence of a new genre: Vlog

Tweet We live in interesting times in deed.  While many of us are comfortably sitting and watching violent riots in the Middle East from the safe place in front of a lap top/mobile/tablet, some people are really there, physically present,

IULM University presents: Social mediAbility of Italian companies

Tweet This is definitively one of many occasions to feel proud about having studied Communications in IULM University Milan. As one of the few European Universities already rolling an Executive Master in Social Media Marketing & Web Communications, recently they

IULM University presents: Social mediAbility of Italian companies

Tweet This is definitively one of many occasions to feel proud about having studied Communications in IULM University Milan. As one of the few European Universities already rolling an Executive Master in Social Media Marketing & Web Communications, recently they

Smart phones are getting smarter. They come into your contact lenses

Tweet Augmented reality is so 2010. The new hip is called Augmented Vision Welcome to the future. A research team at the University of Washington has designed a contact lens that has the ability to project LED displays directly into

Smart phones are getting smarter. They come into your contact lenses

Tweet Augmented reality is so 2010. The new hip is called Augmented Vision Welcome to the future. A research team at the University of Washington has designed a contact lens that has the ability to project LED displays directly into

Christmas Miracle, or is it?

This is not a Christmas tale but a happy-end story about how crowdsourcing works. Last week in Paris there was the biggest event on social media in Europe this year – Le Web. Since I am just a lab rat in Digital

Christmas Miracle, or is it?

This is not a Christmas tale but a happy-end story about how crowdsourcing works. Last week in Paris there was the biggest event on social media in Europe this year – Le Web. Since I am just a lab rat in Digital